Terms of Use

Effective Date: September 1, 2026 | Version: v2.0
Website: masterclass.jointhrivehive.com
Company: ThriveHive LLC, a Utah Limited Liability Company Contact: support@jointhrivehive.com
Mailing Address: 350 East 400 South #3033, Salt Lake City, Utah 84111

Introduction

Section 1: ELIGIBILITY AND Access

SECTION 2: RELATIONSHIP BETWEEN DOCUMENTS

2.1 Website Use vs. Program Purchase. These Terms govern your use of this Website as a visitor, subscriber, or prospective client. If you purchase any ThriveHive program — including ThriveHive Passport, Passport Masters, or Passport Boardroom — your purchase and program participation are governed by the separate Terms of Use and Program Agreement applicable to that program, which you will be required to accept at checkout. These Website Terms of Use remain in effect alongside any program-specific agreement.

2.2 Email and SMS Subscribers. By opting in to receive any free resource, subscribing to our email list, or providing your phone number to receive SMS communications from Company, you consent to receive marketing and informational communications from Company via those channels. You may withdraw your consent at any time by clicking the unsubscribe link at the bottom of any email or replying STOP to any SMS message. For full details on how we collect, use, and protect your personal information, please review our Privacy Policy at jointhrivehive.com.

2.3 Purchases Through This Website. All purchases made through this Website are subject to the Terms of Use and Program Agreement applicable to the product or program purchased, in addition to these Terms. Your completion of a purchase constitutes acceptance of all applicable terms.

2.4 Relationship Between Parties. Nothing in these Terms or in any related agreement — including any Terms of Use and Program Agreement, Privacy Policy, or other Company document — creates or shall be construed to create any employment, partnership, joint venture, agency, franchise, fiduciary, or any other special relationship between you and Company. You and Company are independent parties. Company does not owe you any fiduciary duty, duty of loyalty, or duty of care beyond what is expressly stated in the applicable written agreement governing your specific relationship with Company. No coaching, mentorship, or educational relationship created through participation in any Company program shall be construed to create a fiduciary or professional advisory relationship of any kind.

Section 3: Intellectual Property

Section 4: USER CONDUCT

4.1 Lawful Use Only. You agree to use this Website for lawful purposes only and in a manner consistent with all applicable local, state, national, and international laws and regulations.

4.2 Prohibited Conduct. You expressly agree not to:

(a) Post, transmit, or distribute any content that is defamatory, disparaging, harassing, threatening, abusive, obscene, vulgar, hateful, discriminatory, or otherwise objectionable;

(b) Post, transmit, or distribute any content that infringes the intellectual property rights, privacy rights, or other rights of any third party;

(c) Impersonate any person or entity or misrepresent your affiliation with any person or entity;

(d) Use this Website for any fraudulent, deceptive, or unlawful purpose;

(e) Solicit, recruit, or market any product, service, or business opportunity to other Website users or community members;

(f) Attempt to gain unauthorized access to any portion of this Website, any other user's account, or any computer system or network connected to this Website;

(g) Interfere with or disrupt the operation of this Website or any server or network connected to it;

(h) Use any automated tool, bot, spider, scraper, or other means to access or extract data from this Website without Company's prior express written consent;

(i) Provide false, inaccurate, or misleading contact information — including a false name, email address, or phone number belonging to another person — in order to gain access to any free resource, lead magnet, event registration, or other Company offering. Providing false contact information constitutes a material violation of these Terms and may result in immediate termination of your access to this Website and any associated resources;

(j) Use contact information obtained through this Website — including the contact information of other community members, program participants, or event attendees — to send unsolicited commercial messages, marketing communications, or spam of any kind. Such use constitutes a violation of these Terms and may additionally violate the CAN-SPAM Act, the TCPA, and other applicable laws;

(k) Engage in any conduct that Company, in its sole and reasonable discretion, determines to be harmful to Company, other users, or any third party.

4.3 No Obligation to Monitor. Company has no obligation to monitor, review, or moderate any User Content, user activity, or third-party content on this Website or any associated community platform. Company reserves the right, but expressly disclaims any duty, to monitor user activity and content at its sole discretion. Company's decision to monitor or not monitor any content or activity on any occasion shall not create any standard of care or ongoing obligation to monitor in the future. If Company becomes aware of any content or activity that violates these Terms, Company reserves the right to take any action it deems appropriate in its sole discretion, including removal of content and termination of access.

4.4 Content Removal. Company reserves the right, in its sole discretion and without notice or liability, to remove, edit, or disable any User Content or any content posted by any third party on this Website that Company determines violates these Terms or is otherwise objectionable. Company's decision to remove content is final and not subject to appeal.

4.5 Reporting Objectionable Content. If you observe any content on this Website that you believe is objectionable, inaccurate, or in violation of these Terms, please notify Company at support@jointhrivehive.com. You agree not to take any independent legal action against Company based on content posted by a third party on this Website.

SECTION 5: Free Resources and Lead Magnets

From time to time, Company may offer free downloadable resources, guides, checklists, templates, calculators, or other materials ("Free Resources") in exchange for your name and email address or phone number. By downloading or accessing any Free Resource, you acknowledge and agree that:

(a) All Free Resources are the intellectual property of ThriveHive LLC and are subject to the same intellectual property protections described in Section 3;

(b) Free Resources are provided for your personal, non-commercial use only and may not be copied, edited, distributed, sold, sublicensed, or otherwise shared without Company's prior express written consent;

(c) If you choose to share a Free Resource in its original, unmodified form, you agree to provide clear attribution to ThriveHive LLC and not to represent the resource as your own work;

(d) By providing your contact information to access a Free Resource, you consent to receive marketing and informational communications from Company as described in the Privacy Policy, and you may unsubscribe at any time;

(e) You will provide accurate and truthful contact information when accessing any Free Resource. Providing false, incomplete, or third-party contact information to access a Free Resource constitutes a violation of these Terms and may result in termination of your access to this Website and any associated resources.

Section 6: Online Purchases and Payments

6.1 Separate Program Agreement. All purchases of ThriveHive programs through this Website are governed by the Terms of Use and Program Agreement applicable to the specific program purchased, which constitutes a separate binding agreement between you and Company. These Website Terms of Use apply to your use of the Website itself and are supplementary to any program-specific agreement.

6.2 Accuracy of Information. You represent and warrant that all information you provide in connection with any purchase through this Website — including your name, billing address, email address, phone number, and payment information — is accurate, current, and complete, and that you are authorized to use the payment method provided. You agree to bear sole responsibility for any consequences arising from the provision of inaccurate or false information.

6.3 Unauthorized Use of Payment Information. You agree that you will not use payment information belonging to any other person without that person's express authorization. You agree to remain financially responsible for all purchases made through your account or using your payment information, regardless of whether such purchases were authorized by you.

6.4 Third-Party Payment Processors. Payment transactions through this Website are processed by third-party payment processors including Stripe, PayPal, and Klarna. Company does not store your full payment credentials on its servers. Your use of any third-party payment processor is subject to that processor's own terms of service and privacy policy, which you are encouraged to review. Company is not responsible for the independent practices or policies of any third-party payment processor.

6.5 Security of Payment Information. Company implements commercially reasonable security measures to protect your payment information as described in the Privacy Policy. However, no method of electronic transmission is completely secure, and Company cannot guarantee the absolute security of your information. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO YOUR PAYMENT INFORMATION THAT OCCURS WITHOUT COMPANY'S KNOWLEDGE OR CONSENT.

6.6 Account Credentials. If you create an account or are provided login credentials in connection with a purchase, you are solely responsible for maintaining the confidentiality of your username and password. You agree to notify Company immediately at support@jointhrivehive.com if you become aware of any unauthorized use of your account credentials.

Section 7: TESTIMONIALS AND CLIENT RESULTS

This Website may feature testimonials, case studies, success stories, and results achieved by Company's clients and program graduates. All testimonials featured represent the genuine, voluntary experiences of real clients. You acknowledge and agree that:

(a) Testimonials represent individual experiences and results and are not a guarantee, promise, or representation that you will achieve the same or similar results;

(b) Results featured in testimonials depend on individual effort, implementation, experience, industry, market conditions, and personal circumstances that vary significantly from person to person;

(c) No testimonial, case study, income example, or success story on this Website constitutes a guarantee of any specific outcome for any individual;

(d) In accordance with the Federal Trade Commission's Endorsement Guides (16 C.F.R. Part 255), as updated, any material connections between Company and individuals providing testimonials will be disclosed where required by applicable law.

Section 8: AFFILIATE RELATIONSHIPS AND THIRD-PARTY ENDORSEMENTS

Section 9: TECHNOLOGY AND WEBSITE AVAILABILITY

Section 10: ARTIFICIAL INTELLIGENCE AND EMERGING TECHNOLOGY

10.1 Company's Use of AI. Company may use artificial intelligence tools, automation platforms, and other emerging technologies in the creation, delivery, or support of Website content, marketing materials, and communications. All AI-assisted content is reviewed by Company for quality and accuracy; however, Company makes no warranty that AI-assisted content is error-free, complete, or applicable to your specific situation.

10.2 Your Use of AI. Company is not responsible for any outcome resulting from your use of AI tools or other technology platforms in connection with information obtained through this Website. Your use of any AI tool in your own business is entirely your own decision and made at your own risk.

10.3 Prohibited AI Use. You expressly agree not to input, upload, or submit any substantial portion of Website Content into any artificial intelligence platform, large language model, or generative AI tool for any purpose, including but not limited to generating derivative content, creating summaries, or building training datasets. Such use constitutes a violation of Company's intellectual property rights as described in Section 3 and may result in immediate termination of your access to this Website and pursuit of all available legal remedies.

Section 11: SOCIAL MEDIA

Company maintains an active presence on social media platforms including but not limited to Instagram, Facebook, LinkedIn, YouTube, TikTok, Pinterest, and Spotify. The following terms apply to Company's social media presence:

(a) All content published by Company on social media platforms is subject to these Terms and is provided for educational and informational purposes only;

(b) Company is not responsible for the policies, practices, availability, or content of any social media platform, and your use of any such platform is governed by that platform's own terms of service and privacy policy;

(c) Company is not responsible for comments, posts, or other content published by third parties on Company's social media pages or in any online community associated with Company;

(d) Company has no obligation to monitor comments or posts on its social media pages but reserves the right to remove, hide, or report any comment or post that it determines, in its sole discretion, to be objectionable, harmful, defamatory, or inconsistent with Company's community standards;

(e) You agree not to post any content on Company's social media pages or community platforms that violates Section 4 of these Terms;

(f) You agree not to use Company's social media pages or community platforms to solicit, recruit, or market any product, service, or business opportunity to other users or followers.

Section 12: DMCA AND COPYRIGHT INFRINGEMENT CLAIMS

Company respects the intellectual property rights of others and expects users of this Website to do the same. Company uses its best efforts to respond to claims that content posted on Website infringes on the copyright or other intellectual property rights of any person or entity. If you are a copyright owner or authorized representative and believe that a copyrighted work has been infringed, please submit your claim to the address at the end of this section with a written notice containing the following information:

(a) An electronic or physical signature of the person authorized to act on behalf of the copyright owner; 

(b) A description of the copyrighted work you claim has been infringed and a URL where it exists or a hard copy of the work;

(c) A description of the content on this Website that you claim is infringing, with sufficient detail to allow Company to locate it;

(d) Your contact information, including name, address, telephone number, and email address;

(e) A statement that you have a good faith belief that the use of the content in the manner complained of is not authorized by the copyright owner, its agent, or the law;

(f) A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Please send all DMCA notices to: support@jointhrivehive.com or by mail to ThriveHive LLC, 350 East 400 South #3033, Salt Lake City, Utah 84111.

Company will respond to valid DMCA notices in accordance with applicable law. Users who repeatedly infringe the intellectual property rights of others may have their access to this Website permanently terminated.

Section 13: THIRD-PARTY LINKS

This Website may contain links to third-party websites for your convenience and reference. Company has no control over and assumes no responsibility for the content, privacy practices, accuracy, availability, or security of any third-party website. The inclusion of any link does not imply endorsement, sponsorship, or recommendation by Company. You access any linked third-party website entirely at your own risk and subject to that website's own terms and policies.

Section 14: DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES AVAILABLE THROUGH IT, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AVAILABILITY, TITLE, AND NON-INFRINGEMENT. ALL CONTENT AND INFORMATION ON THIS WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOUR USE OF THIS WEBSITE AND ITS CONTENT IS ENTIRELY AT YOUR OWN RISK. NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY COMPANY OR ANY COMPANY REPRESENTATIVE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Section 15: LIMITATION OF LIABILITY

15.1 General Limitation. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, COACHES, CONTRACTORS, AFFILIATES, OR AGENTS BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE OR ANY CONTENT, PRODUCT, OR SERVICE OBTAINED THROUGH IT, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF INCOME, LOSS OF BUSINESS, LOSS OF CLIENTS, LOSS OF GOODWILL, LOSS OF DATA, OR ANY OTHER FINANCIAL OR BUSINESS LOSS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2 Cap on Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE — AS DISTINCT FROM ANY PROGRAM PURCHASE GOVERNED BY A SEPARATE TERMS OF USE AND PROGRAM AGREEMENT — SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00).

15.3 Essential Basis. You acknowledge that the limitations of liability set forth in this Section reflect a reasonable allocation of risk between you and Company and are an essential basis of the terms under which Company makes this Website and its content available to you. Company would not make this Website or its content available absent your agreement to these limitations.

SECTION 16: INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Company, its members, managers, officers, employees, coaches, contractors, affiliates, agents, successors, and assigns (collectively, "Company Parties") from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

(a) Your use of this Website or any content obtained through it;

(b) Your violation of any provision of these Terms or any other Company legal document;

(c) Your violation of any applicable law or regulation;

(d) Any User Content you submit, post, or transmit through this Website, including any claim by a third party that your User Content infringes their intellectual property rights, violates their privacy rights, or is defamatory or harmful;

(e) Any inaccurate, false, or misleading information you provide to Company;

(f) Any third-party claim arising from your actions in connection with this Website;

(g) Your infringement of any intellectual property right of Company or any third party;

(h) Your use of any contact information obtained through this Website to send unsolicited commercial messages or spam to any third party.

Should Company be required to defend itself in any action directly or indirectly involving you, or in any action where Company reasonably determines that your participation or assistance would benefit its defense, you agree to cooperate fully and provide any testimony, documentation, evidence, or other information reasonably requested by Company, at your own expense.

SECTION 17: TERMINATION

17.1 Company's Right to Terminate. Company reserves the right, in its sole discretion and without notice or liability, to restrict, suspend, or permanently terminate your access to this Website or any portion thereof at any time and for any reason, including but not limited to your violation of these Terms, conduct harmful to Company or other users, or any other reason Company deems appropriate.

17.2 Effect of Termination. Upon termination of your access to this Website, all licenses granted to you under these Terms are immediately revoked, and you must cease all use of Website Content. The following Sections survive termination indefinitely: Sections 1.5, 2.4, 3, 4, 7, 8, 12, 14, 15, 16, 18, and 19.

SECTION 18: DISPUTE RESOLUTION AND GOVERNING LAW

18.1 Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.

18.2 Informal Resolution. In the event of any dispute arising out of or relating to these Terms or your use of this Website, the parties agree to first attempt resolution through good-faith negotiation. The party asserting the dispute shall provide written notice to the other party at the contact information set forth in Section 20, describing the dispute in reasonable detail. The parties shall have thirty (30) days from the date of such notice to attempt informal resolution.

18.3 Binding Arbitration. If informal resolution is unsuccessful, all disputes arising out of or relating to these Terms or your use of this Website shall be finally resolved by binding arbitration administered under the Utah Uniform Arbitration Act, Utah Code Ann. § 78B-11-101 et seq. Arbitration shall be conducted by a single neutral arbitrator in Salt Lake City, Utah. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

18.4 Waiver of Class Action. All CLAIMS, WHETHER IN ARBITRATION OF OTHERWISE, MUST BE BROUGHT SOLELY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR COLLECTIVE PROCEEDING. YOU EXPRESSLY AND IRREVOCABLY WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING AGAINST COMPANY. You acknowledge that this class action waiver is a material term of these Terms and that Company would not make this Website available absent this waiver.

18.5 Waiver of Jury Trial. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND COMPANY EACH HEREBY IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION, PROCEEDING, OR CLAIM PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THIS WEBSITE THAT IS NOT SUBJECT TO ARBITRATION UNDER SECTION 18.3.

18.6 Limitation on Claims. ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THIS WEBSITE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES, OR IT SHALL BE FOREVER BARRED WITHOUT EXCEPTION.

18.7 Injunctive Relief Exception. Notwithstanding the foregoing, Company may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm resulting from actual or threatened breach of Section 3 (Intellectual Property) without first engaging in informal dispute resolution and without the necessity of posting bond.

18.8 Venue. Subject to the arbitration requirement above, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Salt Lake County, Utah for any dispute not subject to arbitration, and waive any objection to such jurisdiction or venue on the basis of inconvenient forum or otherwise.

18.9 International Users. If you are located outside the United States, you expressly agree that these Terms are governed exclusively by the laws of the State of Utah, and you waive any right to apply the consumer protection laws or other laws of your home country or jurisdiction to these Terms or any dispute arising hereunder, to the fullest extent permitted by applicable law.

SECTION 19: GENERAL PROVISIONS

19.1 Entire Agreement. These Terms, together with the Privacy Policy, Website Disclaimer, Cookie Consent Policy, and any applicable Terms of Use and Program Agreement, constitute the complete legal framework governing your relationship with Company and supersede all prior and contemporaneous understandings, representations, and agreements relating to your use of this Website.

19.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be enforced to the maximum extent enforceable and the remaining provisions shall continue in full force and effect without diminishment.

19.3 No Waiver. Company's failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of its right to enforce that provision or any other provision on any future occasion.

19.4 Assignment. You may not assign these Terms or any rights hereunder without Company's prior written consent. Company may assign these Terms without restriction in connection with a merger, acquisition, or sale of substantially all of Company's assets.

19.5 Notice. All notices to Company under these Terms shall be sent in writing to support@jointhrivehive.com or by mail to ThriveHive LLC, 350 East 400 South #3033, Salt Lake City, Utah 84111. Notices to you shall be sent to the email address you have provided to Company and shall be deemed received twenty-four (24) hours after sending.

19.6 Updates and Amendments. Company reserves the right to update, modify, or replace these Terms at any time. The current version will always be available at jointhrivehive.com. Your continued use of this Website following any modification constitutes your acceptance of the updated Terms.

19.7 Headings. Section headings are included for convenience of reference only and shall not affect the construction or interpretation of these Terms.

19.8 Pronoun Usage. Where these Terms refer to users or visitors of this Website generally, gender-neutral language is used. Where these Terms refer specifically to participants in ThriveHive programs — which are designed exclusively for women — she/her pronouns are used consistent with the Terms of Use and Program Agreement.

19.9 Counterparts and Electronic Acceptance. These Terms may be accepted electronically. Your continued use of this Website following your first visit constitutes your electronic acceptance of these Terms. For program purchases, your electronic acceptance via the checkout page checkbox, together with the date, time, and IP address recorded by Company at the time of acceptance, constitutes a fully executed, legally binding agreement between the parties.

SECTION 20: Contact us

If you have any questions about these Terms, please contact us at:

ThriveHive LLC support@jointhrivehive.com 350 East 400 South #3033 Salt Lake City, Utah 84111

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ThriveHive LLC | jointhrivehive.com | support@jointhrivehive.com
350 East 400 South #3033, Salt Lake City, Utah 84111

Website Terms of Use v2.0 — Effective June 1, 2026